CRM per supply chain

CRM

Our Cloud CRM solutions improve customer relationship management by organising and analysing data while optimising business interactions.

The Leviahub CRM is fully integrated with all operating systems, ensuring complete monitoring of reports and information.

Easy access from your normal web browser, it allows you to organise information in detail with advanced search tools and monitors business activities.

CRM in cloud

Features


  • Customer, lead and prospect master data including search filters
  • Customers-related contact management
  • Spot offer management with potential to handle the commercial negotiation and entry of the confirmed order in the TMS
  • Flow management of communication between salesperson and customer via e-mail with automatic entry of e-mails in CRM
  • Sales cycle management, opportunities, activities, progress, business agenda, opportunity funnel
  • Web Services management allowing the CRM to be connected to the most widespread ERP management systems on the market.
  • Bulk e-mail sending for e-mail marketing initiatives, with integrated template management and post-send results visualisation
  • Business activity control dashboard for monitoring sales and budget variation
  • Processing of graphic offers with customised templates directly within the tool
  • Connection with Outlook to synchronise agenda, contacts and email
  • Integration with Leviahub TMS solutions

Specifications

IMPROVED CONTACT MANAGEMENT

Allows you to maintain an accurate customer database, providing quick and filterable access to information, facilitating communication and business negotiations.

EFFICIENCY AND AUTOMATION

Optimises the business process, improving the handling of opportunities, activities and sales/orders.

MONITORING AND INTEGRATION

It offers intuitive dashboards allowing precise and transparent monitoring. It integrates with all operating systems and other Leviahub solutions.

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